Property Manager

A property manager is responsible for overseeing the daily operations of real estate properties on behalf of owners. Their duties include managing tenants, handling leases, ensuring maintenance and repairs, and dealing with financial aspects like rent collection and budgeting. Property managers also ensure that the property complies with local regulations and enhances its value while providing a smooth experience for tenants. They play a key role in maintaining the property’s profitability and long-term upkeep.

Legalities of a Property Manager

Property managers operate under various laws and regulations that govern real estate, tenancy, contracts, and business operations.

  • Law No. 5 of 1960 (Basic Agrarian Law): Regulates land ownership and usage.
  • Law No. 20 of 2011 on Flats: Governs management and ownership of apartments/flats.
  • Law No. 8 of 1999 on Consumer Protection: Ensures fair treatment and accurate information for tenants.
  • Law No. 28 of 2002 on Building: Covers building standards, safety, and maintenance.
  • Law No. 11 of 2020 (Omnibus Law): Streamlines business regulations, affecting property management licensing.
  • Law No. 13 of 2003 on Manpower: Regulates employment contracts and labor laws for property management staff.
  • Law No. 36 of 2008 on Income Tax: Covers tax obligations for property management businesses.
  • Minister of Public Works Regulation No. 23 of 2018: Sets building maintenance standards.
  • Law No. 16 of 1985 on Condominiums: Governs management of condominiums and strata-titled properties.
  • Government Regulation No. 34 of 2016: Regulates real estate brokerage activities.

These laws ensure property managers in Indonesia comply with land use, building standards, labor laws, and tax obligations.

Property Manager Fees

Property management fees are typically not regulated by a specific national regulation or law regarding their exact percentage or amount. 
Fees are generally determined by agreements between the property owner and the property manager,

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